How does the money-back-guarantee work?

We are sorry that you had a negative experience with our products. In this case you can make use of the Money Back Guarantee.

It applies exclusively to the following products and their flavours : Bio Protein, Whey Protein, 3K Protein, Vegan Protein, Shape Shake, Creatine Powder, Creatine Capsules, BCAA Capsules, L-glutamine, L-arginine, L-carnitine, Daily Vitamins, ZN:MG, Shape Caps, Choline Inositol.

Please send the products (maximum one third of the product should be missing for a successful reimbursement) to:

FIEGE Logistik Stiftung & Co. KG
c/o foodspring
Märkische Allee 15
14979 Großbeeren

Germany

Our Swiss clients please send their products to this address:  

Foodspring
C/O Fiege Logistik (Schweiz) AG
Helsinkistrasse 12
CH-4142 Münchenstein

Schweiz

Shipping costs are to be payed by the client. Once we have received the products in our storage space we will reimburse you.

Please also include the attached document. Your feedback is important to us. This way we can continuously develop our products. Thank you!