What do I do if a part of my order is missing? Sabine Updated June 02, 2021 18:57 Follow If an item is missing even though it is listed on your delivery note, please contact us at firstname.lastname@example.org. We will then immediately take care of your case and send the rest of your order. Related articles I received a damaged product, what can I do? Can I change the products of my order? My order has been returned to the sender. Do I have to return a damaged shipment? I have ordered through Amazon and I have problems with my delivery. Comments 0 comments Please sign in to leave a comment.